Aurands Machinery & Automation will now aid in servicing Stiles Machinery customers in Pennsylvania.
Stiles Machinery Inc. (www.stilesmachinery.com) formed a new affiliation with service providers Aurands Machinery & Automation based in Middleburg, Pa.
Stiles will maintain the responsibility of scheduling machinery service visits, utilizing Aurands technicians as needed for customer convenience. Aurands technicians will receive the same on-going product training as all other Stiles field service representatives and will also have direct access to Stiles technical support and parts.
“This collaboration with Aurands Machinery & Automation presents a unique opportunity for Stiles,” said John Casto, vice president of customer support services. “We strive to keep our customers operating efficiently at all times, and a large part of fulfilling that goal is always having trained field service representatives available. Partnering with Aurands, an established, well-respected service team in Pennsylvania, allows us to increase our coverage in this area.”
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