Q: We are having a problem with shrinkage. We make furniture, but someone else sells and delivers it. This person claims he did everything correctly, including opening the furniture wrapping (we wrapped the furniture with shrink-wrap and it was fairly well sealed) and letting it acclimate to the house climate. When the customer moved in, they said the furniture looked really wonderful, but within a week, it started to warp, open joints and crack in a few places. We are so careful to keep our plant at 40 percent RH and check the MC of the lumber. This is frustrating! Can you help?
Sycamore and wormy maple ranked highest in customer rankings of underutilized species.
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More content about Solid WoodQ: I am in a tropical island and am sending you several
large sized table legs. You will notice that there are some
substantial splits, which seem to, more often and not, be at the
ends. We see these after we unload the furniture from the
container and put it in our warehouse here near the coast.
Sometimes, the splits are delayed until the pieces reach our
sales area. What is going on? Everyone is pointing
fingers.
Q: We have some cypress 4/4 lumber that the customer returned as being unsatisfactory after he has already put it into use. The surface is corrugated and very bumpy, but I know that it left here smooth as a pancake. Can you tell me what has happened? Also, in a few places, the grain where the grain is very flat has separated and you can lift up long slivers with your fingernail.
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