Apollo HVLP International Inc. included an educational component in its new relationship with Woodcraft Supply LLC, so that consumers will understand how Appollo's tools work for optimum performance.
Apollo and Woodcraft recently became retail partners. Woodcraft will sell Apollo products at 24 retail stores, in its catalog and on its website. Apollo will offer in-store staff training in High-volume, low-pressure technology and the use of its sprayers at the participating Woodcraft stores, as well as provide support for Woodcraft’s technical and phone staffs.
“Woodcraft is pleased to partner with Apollo to offer their innovative products to our customers and to make their considerable HVLP expertise available to our store personnel and other staff, which will in turn benefit our customers,” Woodcraft President Jeff Forbes said.
Q: We are having a problem with shrinkage. We make furniture, but someone else sells and delivers it. This person claims he did everything correctly, including opening the furniture wrapping (we wrapped the furniture with shrink-wrap and it was fairly well sealed) and letting it acclimate to the house climate. When the customer moved in, they said the furniture looked really wonderful, but within a week, it started to warp, open joints and crack in a few places. We are so careful to keep our plant at 40 percent RH and check the MC of the lumber. This is frustrating! Can you help?
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